Comprehensive IT Solutions and Security for YOUR Business

VOIP Support

VOIP Support

NetResults VoIP Support Technicians have experience in troubleshooting complex voice and data networks made up of multiple equipment and service suppliers; a thorough understanding of VoIP, networking and security protocols; experience with network monitoring, troubleshooting; our technicians have solid technical skills coupled with customer courtesy satisfaction. We will escalate and open customer trouble tickets as needed and follow up with customers, resolve issues, replicate more complicated issues to vendors, provide status to customers, and document problems and resolutions. Our technicians are versed with working knowledge of SIP and/or H.323, and TCP/IP protocols, knowledge of IP networking and security configurations.

 

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